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Asteroid

Warranty review rejected

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So I bought a note 10 plus for $1179.00 cash from a Local Verizon store I uploaded a copy of my receipt should I have taken pic of the box as well?

Anyhow my warranty was rejected any advice?

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Samsung Care Ambassador

Re: Warranty review rejected

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@useraiDx4Vz6VI If the warranty come from samsung they will accept your phone unless it is damaged by misuse or water damaged.

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Samsung Care Ambassador

Re: Warranty review rejected

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@useraiDx4Vz6VI If the warranty come from samsung they will accept your phone unless it is damaged by misuse or water damaged.

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Asteroid

Re: Warranty review rejected

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I was trying to register the phone and date of purchase to make sure it's under warranty or is it under warranty automatically? Little confused

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Samsung Care Ambassador

Re: Warranty review rejected

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@useraiDx4Vz6VI Yes it is under warranty automatically  samsung will contact you again if they need documents but based on my experienced once you register your phone your warranty is valid and don't need documents for it. 

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Asteroid

Re: Warranty review rejected

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Ty Reddragon

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