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airmanbw
Constellation

Where is the 3D Scanner?

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So, Igot my Note 10. First, it's unlocked yet can't activate it on Sprint because Samsung hasn't sent them the IMEI's for the unlocked phones yet. Now I can't find the 3D scanner function! It's the main thing I was looking forward to! Anyone have anY idea where it's located?

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Samsung Moderator
Samsung Moderator

Re: Where is the 3D Scanner?

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The 3D Scanning capabilities of the DepthVision camera on the Galaxy Note10+ were demonstrated at Unpack 2019 which showcased the ability for users to 3D scan objects and animate them or render them in 3D.  This capability will be available in the coming days on the Galaxy Note10+ as a Bixby Vision app. An update will be released to add this feature. 

 

Also, Customers at this time may be unable to activate the unlocked versions on their carriers, however this too will be resolved soon. 


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10 REPLIES 10
Comet

As per reports so far 3D Scanner is mostly available with...

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As per reports so far 3D Scanner is mostly available with some Carrier devices, for Unlocked devices Samsung may soon send out update to include the 3D Scanner. Also have you tried searching for 3D Scanner in Galaxy store and see if you can download it from there. If not just have to wait for an update to get the 3D Scanner.

NBI

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philnolan3d
Asteroid

Re: As per reports so far 3D Scanner is mostly available with...

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Mine is from T-mobile and no scanner here. Tried searching the Galaxy Store, inside Bixby Vision, and anywhere else that was suggested or I can think of.

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userGhfrIZM22L
Constellation

Re: As per reports so far 3D Scanner is mostly available with...

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Go to Galaxy Store-->My page-->All--->appsScreenshot_20190823-220057_Bixby Vision.jpg

 

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MLM1
Cosmic Ray

Per reports? I didn't read that TMO would have the scanne...

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Per reports? I didn't read that TMO would have the scanner AND no multi line function. I'm trying then to understand why I paid 1K for a phone.

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Samsung Moderator
Samsung Moderator

Re: Where is the 3D Scanner?

JUMP TO SOLUTION

The 3D Scanning capabilities of the DepthVision camera on the Galaxy Note10+ were demonstrated at Unpack 2019 which showcased the ability for users to 3D scan objects and animate them or render them in 3D.  This capability will be available in the coming days on the Galaxy Note10+ as a Bixby Vision app. An update will be released to add this feature. 

 

Also, Customers at this time may be unable to activate the unlocked versions on their carriers, however this too will be resolved soon. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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sambeckett
Asteroid

Re: Where is the 3D Scanner?

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SOON?!!  Can you just tell us a date?

 

Is soon, Like SEPT 1st, or like tomorrow?

 

 

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sambeckett
Asteroid

Re: Where is the 3D Scanner?

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I just got my note+ ... was looking for 2 hours for how to do this because I saw the DEMO.

 

How dumb that the only new feature DOESNT EVEN WORK!!!

 

Also my 30% code for accessories doesn't work either.

 

ALSO, both times I've chatted with support they have dropped my conversation... Chat support is OFFLINE....

 

 

No bending phone, No 3d Scanning, No support, no coupon codes!!

 

so many screwups.

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userGhfrIZM22L
Constellation

Re: Where is the 3D Scanner?

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Go to Galaxy Store-->My page-->All--->apps


@airmanbw wrote:

So, Igot my Note 10. First, it's unlocked yet can't activate it on Sprint because Samsung hasn't sent them the IMEI's for the unlocked phones yet. Now I can't find the 3D scanner function! It's the main thing I was looking forward to! Anyone have anY idea where it's located?


 

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usercd2s55qo9K
Constellation

Can anyone with an AT&T unlocked Note 10 confirm the pres...

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Can anyone with an AT&T unlocked Note 10 confirm the presence of WiFi calling. I will be upgrading my Note 8 and need this feature...read somewhere that this might finally be available on the unlocked phone. Had to flash my unlocked Note 8 with carrier firmware to get this...not an ideal phone experience.

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