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Asteroid

Wi-Fi stops working after connecting bluetooth headphones

So for a long time now ive been using note 10 and i had some truble with internet(not with device but router) and didnt notice this issue. After we fixed router i kept using note 10 without bluetooth headphones and there was no problems with it but as soon as i connected headphones (Akg y500) internet would stop working and i needed to turn it on and off for it to start working again. 

If anyone has same issue or knows what up with this i would appriciate any help.

16 REPLIES 16
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Samsung Moderator
Samsung Moderator

Re: Wi-Fi stops working after connecting bluetooth headphones

Do you have any Routines set up? Does this occur with all Bluetooth devices? 

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Asteroid

Re: Wi-Fi stops working after connecting bluetooth headphones

I do have routines but it doesnt turn it off, it literally stops working as if i only get signal and nothing else.

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Samsung Moderator
Samsung Moderator

Re: Wi-Fi stops working after connecting bluetooth headphones

Have you tried turning off Routines? Does this issue occur in Safe Mode? Have you tried wiping the cache partition?

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Asteroid

Re: Wi-Fi stops working after connecting bluetooth headphones

Nope turning off routines doesnt help, wi fi doesnt turn off, it just stops working with "!" Next to Wi-Fi signal. I didnt try if somthing changes in safe mode.

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Asteroid

Re: Wi-Fi stops working after connecting bluetooth headphones

It seems that deleting catche partition helped, i didnt have problems with it today, ill post here if it happens again. Also thanka for help this comunity is pretty active didnt expect that.

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Astronaut

Re: Wi-Fi stops working after connecting bluetooth headphones

I have the exact same issue with my s20 ultra. Its crazy the amount of money for this phones and they can't even connect to Wi-Fi

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Asteroid

Re: Wi-Fi stops working after connecting bluetooth headphones

I can connect it works fine until i connect headphones with bluetooth, even then it stays connected but it shows "!" Next to wi fi signal.

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Samsung Moderator
Samsung Moderator

Re: Wi-Fi stops working after connecting bluetooth headphones

Have you tried a different set of headphones? Is there a case on the device?

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Asteroid

Re: Wi-Fi stops working after connecting bluetooth headphones

I dont have other headphones, but i do have a case on it.

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