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Asteroid

Wifi

My T-mobile Note 10 + 5G since after the last update, every time I'm on wifi when someone calls, phone said unable to reach or go straight to voicemail. No issues when I'm on cellular data, I'd like to know if nobody else's have the same issue.

6 REPLIES 6
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Asteroid

Re: Wifi

Is this the CTE7 the new update that just came out June 22nd From T-Mobile

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Asteroid

Re: Wifi

Yes

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Asteroid

Re: Wifi

Still nobody has an answer for me

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Re: Wifi

is your wi-fi calling enabled or something

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Samsung Care Ambassador

Re: Wifi

@gpmix hello there!

If you have WiFi calling enabled, try turning that off. See if that works for you. 

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Sun

Re: Wifi

I would try turning off wifi calling to see if the problem still persists.. either way wifi calling should not be an issue. If wifi calling is something you want enabled then you might need to factory reset your phone after backing up all of your content. It will start the phone off fresh as new and could possibly fix the problem. Let me know if this helps. 

 

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