Probably going back to apple. I am a note 7 survivor. Got kicked off a flight because of it. They sent me a nice package and I stayed. The note 8 is really good. Got all hyped up for the 10+ and ordered while traveling in Paris. They send me the wrong color and the unlocked phone does not support Verizon visual VM. Soooo disappointed in the support. My God. Can we not get at least the right color? Sent everything back. I'm out.
I have verizon visual voicemail. Mine is working. Have you contacted verizon? I'm sorry they sent you the wrong one. That is an easy fix. It is a great phone. I love it.