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useropBQLJu5ZE
Constellation

Zoomed in Camera on Third Party Apps

I was very excited to trade up my S8 for a Note10 only to find out my third party apps have a crazy zoomed in camera. Any ideas to fix this? I've already tried most troubleshooting things in other forums here: clearing cache from camera/snapchat lens, changing camera settings, uninstall/reinstall, checking for all updates, etc.

 

Help, Samsung!

1 REPLY 1
Samsung Care Ambassador

Re: Zoomed in Camera on Third Party Apps

Hi. This bug also occurred on the S10s with Snapchat. With this being a new phone developers require time to address compatibility, so unfortunately I can't offer a direct solution.

 

However, you can submit feedback to Samsung from the Members app. But ultimately, I would contact the developers behind those 3rd party apps. Chances are, they're oblivious to what's happening.

Screenshot_20190823-101233_Samsung Members.jpg

 

 


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