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Astronaut

note 10 plus note volume shuts off

volume keeps turning off on my galaxy 10 plus note. need to find cause! 

1 REPLY 1
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Product Expert

Re: note 10 plus note volume shuts off

Hi @userCSp1NfpkIy 

 

So the first simple step I would suggest to try is reboot your device into "Safe Mode". That way you can see if it's a rogue app causing the issue or not.

 

If it's still happening, then i would try clearing cache, maybe even wipe partition. 

 

Hope this bit of info helps. 

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