i bought the samsung galaxy note 10 plus yesterday, and the phone is always coming out of the wifi signal from my house, no more than 10 minutes connected, it just happens to my phone, the other phones in the house are all ok, i must return the phone or will it be fixed with any updates ???
When this happens, does the wi-fi slider turn off completely or does the phone just disconnect from the network?
the WIFI command remains on, it is set to auto reconnect, it suddenly disconnects from my home wifi, I did not change any wifi settings on the phone, I just put my password, if it lasts another 2 days I will return the telephone.
Well I can't guarantee a fix in 2 days, but I can help with some troubleshooting to see if it maybe is an easy fix. Does the same disconnection happen if you place the phone in safe mode?
You can do this by starting with the phone powered off, power it back on and when you see the Samsung logo pop-up just press and hold the volume down button until the phone powers on. You'll know it worked when you see the words Safe Mode at the bottom of the screen.
Can you go into your wifi settings on the phone and tell me if "Wi-Fi Power Saver" is enabled while in normal mode?