cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Asteroid

why has super fast charging been removed from the Note 10+ phones?

     My wife's Note 10+ wont super fast charge anymore. Even after factory reset still nothing. Its not even an option to toggle in the settings.

     I've tried 3 different 25w samsung super chargers that all work fine on my s20 ultra and sons A71 5g. 

     I've even went as far as tracing the power input on both phones, the note is drawing noticeably less mAh than my S20, on the same charger.
1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: why has super fast charging been removed from the Note 10+ phones?

Thank you for reaching out. I would recommend a service repair. We have a couple of options available:

 

1.UbreakIfix- Samsung authorized walk-in service center

2. Ship in your device for service

 

If you wish to ship your device in for service, can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...