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Original topic:

11/19/2020 NOTE 20 UPDATE RUINED VOLUME

(Topic created on: 11/22/20 7:01 PM)
JessicaD93
Astronaut
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Note20
Phone auto updated on Friday, and upon doing the update my volume control is now not working. My phone will not sync to my Bluetooth. It will read connected on the phone but music still plays from phone instead of car?! When someone calls it will go from being on speaker(without the speaker buttong pressed) to being too low that I can't hear.. even with the volume up to NOW watching movies or videos on my phone with media volume and video volume all the way up I still can't hear anything at all hardly without having it up to my ear. Someone needs to fix this! I'm so beyond frustrated with this "top of the line" phone I wish I had kept my S10! nothing but more and more issues since its released. 
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6 Replies
Romanelli
Galaxy
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Note20
try resetting
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JessicaD93
Astronaut
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Note20
I have no idea how to do it. Like a soft reset?
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Solution
JosephEllis
Astronaut
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Note20
try a soft reset, if not then a hard reset. sounds like an update issue.

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JessicaD93
Astronaut
Options
Note20
thank you. the soft reset worked for now.. not sure how long it'll last though. hate to do a hard reset if it's just an update issue. but it is annoying and frustrating to say the least. thank you for your help
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JosephEllis
Astronaut
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Note20
your very welcome, most of the time that fixes the issue. if not then q factory reset will fix it.
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Romanelli
Galaxy
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Note20
read the manual
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