JessicaD93
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‎11-22-2020 05:20 PM in
Note20
Phone auto updated on Friday, and upon doing the update my volume control is now not working. My phone will not sync to my Bluetooth. It will read connected on the phone but music still plays from phone instead of car?! When someone calls it will go from being on speaker(without the speaker buttong pressed) to being too low that I can't hear.. even with the volume up to NOW watching movies or videos on my phone with media volume and video volume all the way up I still can't hear anything at all hardly without having it up to my ear. Someone needs to fix this! I'm so beyond frustrated with this "top of the line" phone I wish I had kept my S10! nothing but more and more issues since its released.
Solved! Go to Solution.
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6 Replies
Romanelli
Galaxy
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‎11-22-2020 05:22 PM in
Note20
try resetting
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JessicaD93
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‎11-22-2020 05:25 PM in
Note20
I have no idea how to do it. Like a soft reset?
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JosephEllis
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‎11-22-2020 07:01 PM in
Note20
try a soft reset, if not then a hard reset. sounds like an update issue.
JessicaD93
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‎11-22-2020 08:39 PM in
Note20
thank you. the soft reset worked for now.. not sure how long it'll last though. hate to do a hard reset if it's just an update issue. but it is annoying and frustrating to say the least. thank you for your help
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JosephEllis
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‎11-22-2020 08:45 PM in
Note20
your very welcome, most of the time that fixes the issue. if not then q factory reset will fix it.
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Romanelli
Galaxy
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‎11-22-2020 08:35 PM in
Note20
read the manual
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