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Original topic:

5G is not working

(Topic created: 11-13-2021 12:24 PM)
Mohammed93
Constellation
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Note20
I can't browse the internet because 5G is not working on my note 20 ultra device, I have to change my mobile network from 5g to LTE because of this issue. Please fix it as soon as possible. 
8 Replies
Solution
user_ams007
Samsung Care Ambassador
Options
Note20
Try installing Google carrier services this sometimes fixes carrier connections
MochaVex
Supernova
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Note20
I have the same issue and so do some other users
user_ams007
Samsung Care Ambassador
Options
Note20
Even though Google carrier services is not preloaded, it seems to fix Rcs chat issues and mobile data problems
MochaVex
Supernova
Options
Note20
I'll try it out the next time I go out. Just updated.
user_ams007
Samsung Care Ambassador
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Note20
If the post is removed from Samsung members, you can send me a direct message
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user_ams007
Samsung Care Ambassador
Options
Note20
Look at the permissions that Carrier services uses, that is why it fixes carrier issues Screenshot_20211113-152932_Google Play Store_1509.jpgScreenshot_20211113-152938_Google Play Store_1510.jpg
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MochaVex
Supernova
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Note20
I'm aware 🙂

Thank you for supplying information.
user_ams007
Samsung Care Ambassador
Options
Note20
Try installing Google carrier services and then turn off your phone for a couple of minutes
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