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Original topic:

Air actions S pen unlocked greyed out, not taking pictures?

(Topic created: 06-14-2022 03:36 PM)
OHLAJUMIE
Constellation
Options
Note20

Air actions for S pen unlock is greyed out and Spen is not able to take pictures even though it can write notes.  Anyone know how to fix this problem?

2 Replies
Solution
usermzeJaY3BsM
Supernova
Options
Note20

Sounds like the Bluetooth is not connected between your phone and S Pen.  Plug your S Pen into your phone, and then do the following:

Settings | Advanced features | S Pen | Air Actions | Three Dot menu (upper Right) | Reset S Pen

This will take a little bit, but once done, your air actions should be restored.  Note that this will not work if your S Pen is not inserted into your phone.

There are some additional steps to try here: https://www.samsung.com/us/support/troubleshooting/TSG01001830/

If you are still unable to access Air Actions, take the phone to an authorized service location for an evaluation. https://www.samsung.com/us/support/service/ 

Outside the U.S., click here: https://www.samsung.com/us/common/visitlocationsite.html 

 

 
userSrPF9xmk1X
Astronaut
Options
Note20

It didn't work for me.

Anyone with another solution why my S pen to text greyed out?  I just cannot switchit on

 

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