JUMP TO SOLUTION Solved

Original topic:

Anyone Else lost their Call Record feature after the Update?

(Topic created: 10-26-2021 05:47 AM)
1656 Views
Nydominirican187
Cosmic Ray
Options
Note20
I was trying to figure out how to record phone calls on my Note 20 Ultra... it showed online how to do it but when I tried the options dont show up
 
I used to have it when I 1st got my phone... but I guess with all the updates I lost it along the way because I never tried to use it again until now

Anyone else?
11 Replies
MochaVex
Supernova
Options
Note20
Official call record function? I've never seen that apart of the OS.. I use CubeACR on the playstore with a specific configuration. WiFi calling has to be off as wellScreenshot_20211026-011017_Cube ACR.png
Nydominirican187
Cosmic Ray
Options
Note20
Yeah, when I 1st got the phone about 6 to 8 months ago it was there 😭... the crazy thing is that even the Samsung website shows it.Screenshot_20211026-042332_Samsung Internet.jpg
0 Likes
Reply
Je655
Red Giant
Options
Note20
Unfortunately the post your referring to is "in" for India, the USA is us example:Samsung.com/US
Call recording isn't available by default on most USA phones because our call recording laws are more strict.20211026_025612_63694.jpgScreenshot_20211026-025029_Chrome_63690.jpg
Nydominirican187
Cosmic Ray
Options
Note20

How did I have it when I 1st got the phone though? This  😭😭😭. Was it a quirk that "fixed" itself through updates? Because I was surprised when I got my phone but had no use of it until yesterday when I went to use it and it was gone. Smh.

Nydominirican187
Cosmic Ray
Options
Note20
Thanks BTW for the suggestion
chooki2
Astronaut
Options
Note20
Maybe reboot your phone
chooki2
Astronaut
Options
Note20
Yes.
Solution
LongHiker
Legendary Samsung Care Ambassador
Options
Note20
Nydominirican187
Cosmic Ray
Options
Note20
I guess my phone is never gonna get it back then 😕. It was weird how it came with it out the box. I'm guessing the updates changed that. 😭