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Original topic:

Anyone Else lost their Call Record feature after the Update?

(Topic created: 10-25-2021 11:22 PM)
Nydominirican187
Cosmic Ray
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Note20
I was trying to figure out how to record phone calls on my Note 20 Ultra... it showed online how to do it but when I tried the options dont show up
 
I used to have it when I 1st got my phone... but I guess with all the updates I lost it along the way because I never tried to use it again until now

Anyone else?

1 Solution


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Solution
LongHiker
Samsung Care Ambassador
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Note20
11 Replies
MochaVex
Red Giant
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Note20
Official call record function? I've never seen that apart of the OS.. I use CubeACR on the playstore with a specific configuration. WiFi calling has to be off as wellScreenshot_20211026-011017_Cube ACR.png
Nydominirican187
Cosmic Ray
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Note20
Yeah, when I 1st got the phone about 6 to 8 months ago it was there 😭... the crazy thing is that even the Samsung website shows it.Screenshot_20211026-042332_Samsung Internet.jpg
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Je655
Red Giant
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Note20
Unfortunately the post your referring to is "in" for India, the USA is us example:Samsung.com/US
Call recording isn't available by default on most USA phones because our call recording laws are more strict.20211026_025612_63694.jpgScreenshot_20211026-025029_Chrome_63690.jpg
Nydominirican187
Cosmic Ray
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Note20
How did I have it when I 1st got the phone though? This **bleep** 😭😭😭. Was it a quirk that "fixed" itself through updates? Because I was surprised when I got my phone but had no use of it until yesterday when I went to use it and it was gone. Smh.
Nydominirican187
Cosmic Ray
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Note20
Thanks BTW for the suggestion
chooki2
Astronaut
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Note20
Maybe reboot your phone
chooki2
Astronaut
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Note20
Yes.
Solution
LongHiker
Samsung Care Ambassador
Options
Note20
Nydominirican187
Cosmic Ray
Options
Note20
I guess my phone is never gonna get it back then 😕. It was weird how it came with it out the box. I'm guessing the updates changed that. 😭