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Belgium : No internet using carrier (5G/4G/3G..) ONE UI 5.0 ANDROID 13 NOTE 20 5G

(Topic created: 11-21-2022 01:28 PM)
Pixelpacific
Constellation
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Note20

 

Hello,

Since the update I received this morning (Android 13/ OneUI5), I noticed that I can't have internet via the phone network anymore. I only have internet via Wi-Fi which is very restrictive!

(Belgian networks ORANGE and PROXIMUS, DUAL SIM)

SMS and calls are functional.

I use this great smartphone for work and I am very annoyed.

I tried to reset it, I also cleaned the cache and the partition to factory

Would you have a solution?

 
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LongHiker
Epic Samsung Care Ambassador
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Note20

@Pixelpacific This discussion area is focused on Samsung US products and services. Therefore you may not find the solution here. I suggest that you find a Samsung discussion area focused on European products. 

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LongHiker
Epic Samsung Care Ambassador
Options
Note20

@Pixelpacific This discussion area is focused on Samsung US products and services. Therefore you may not find the solution here. I suggest that you find a Samsung discussion area focused on European products. 

PhilEsk
Explorer
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Note20
I had the exact same problem on US 21+ under ATT. Network providet (ATT) ha blocked my phone from internet because I had temporarily moved my simm to a diffetent phone. I contacted ATT and they removed the block. All ok now.
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Note20
Main settings/ connections
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