Original topic:

Black screen of note 20 ultra

(Topic created on: 1/17/21 2:29 PM)
useremrih28Lnf
Constellation
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Note20

My Note 20 Ultra suddenly went Black Screen ( Phone no display) but can hear message incmoing and incoming calls ringing. I try to reset by pressing volume down and power button together but Samsung logo not appearing. The phone able to reset but screen still black and I do not know what to do? I closed the phone and left it for a couple of hours .. Fortunately, the display is turned on again but I am frustrated from this issue and I am worried to be repeated again .. I want to know why this problem occurred?  And if there is any caution to avoid the repetition of this issue.. am waiting your reply .. thanks 

3 Replies
Will-i-am702
Nebula
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Note20
its your phone unlock or carrier if it's carrier contact them and ask about getting it replaced by warranty...or if it's unlock contact Samsung
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Options
Note20
Your display is going bad. It's time to replace your phone.
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DeerhoundDale
Asteroid
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Note20
My note 20 ultra 5g screen died an hour after one ui 3.0 upgrade. Sent it to samsung repair and it took about a week for repair.
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