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Blue hue on pictures with flash

Hi there, I got my note 20 two days ago.  All has been good besides two things. 1. When I take photos at night with my flash, my pictures come out with a blue hue to them. I have tried changing the settings, cleaning the lenses, taking off my case, etc. Nothing has changed it. Has this happened to anyone else? Also my second complaint  is the battery.  For a brand new, two day old, 1000 dollar phone I would not expect  it to die as quickly as it does. I have deleted most apps and tried limiting time on it and it still dies fast. My husband will watch YouTube, Facebook  videos, Instagram, Snapchat, you name it all day and his phone will last till late night and he has the iPhone 11 max and bought that months ago. A brand new phone should not die faster. Has anyone else had these problems?

4 REPLIES 4
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Astronaut

Re: Blue hue on pictures with flash

Same issue with my S20+. Didn't do it before last update. Very disappointed!!

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Re: Blue hue on pictures with flash

Do you by chance have a screen protector on it?

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Astronaut

Re: Blue hue on pictures with flash

Do you have a lens protector on? I discovered that was my problem.

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Re: Blue hue on pictures with flash

I do! I actually was able to find out soon after with a little more trial and error that, that was my exact problem. 

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