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Constellation

Blue tooth Headphone Issues

All of my Bluetooth headphones keep cutting off. Beats, NKG'S, galaxy buds. Anyone else having this problem?
4 REPLIES 4
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Asteroid

Re: Blue tooth Headphone Issues

Same! I've downloaded the  beats app in the apps store and now it only drops once out of a blue moon.

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Samsung Moderator
Samsung Moderator

Re: Blue tooth Headphone Issues

Have you tried resetting the network settings? Just a heads up, by resetting the network settings, it will remove all wi-fi and Bluetooth settings you currently have saved.


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Asteroid

Re: Blue tooth Headphone Issues

that doesn't fix it!
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Samsung Moderator
Samsung Moderator

Re: Blue tooth Headphone Issues

Is your phone up to date on the most recent software? What type of device do you have connected to your phone? Have you been able to test it on another device to see if you are experiencing the same symptom?

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