Original topic:

Camera not working

(Topic created on: 4/8/21 5:18 PM)
trenay_RN
Asteroid
Options
Note20
Anybody please can you help me with my camera on my Note 20 ultra.? It is all black and says camera failed and the app just closes.  I was told it was the android system webview app that needed to be updated. That worked for a second now the camera is not working again. HELP!!
5 Replies
joejoe015
Astronaut
Options
Note20
I'm having the same issue.
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trenay_RN
Asteroid
Options
Note20
Help us
Options
Note20
Try these troubleshooting methods and see if either works:
1. Open camera app>settings>reset settings.
2. Settings>apps>camera>storage >clear cache/clear data>force stop>soft reset (power phone off, wait a few seconds, power phone back on).
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MothRbear
Astronaut
Options
Note20
I been having this issue also. Doesn't save pics or videos. I been trying to find out why! And not sure an upgrade will even help if same issue with these phones. Angry momma bear.
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Options
Note20

have you tried it in the safe mode?

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