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Can certain contacts still call and text while phone is on silent or on DND?

(Topic created: 09-03-2020 07:16 PM)
NicoleKnows
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I saw a post on social media stating you can have your phone on silent or DND & can still receive calls or texts from certain people you choose from in your contacts. I chatted with a Samsung Pro & was told this was not an option...anyone know or has anyone been able to do this???

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LongHiker
Legendary Samsung Care Ambassador
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Note20

Yes you can do that. 

 

  1. Open Settings
  2. Click Notifications
  3. Click Do not disturb
  4. Click Allow exceptions
  5. Click "Calls from" and select the option that you want to use. 
  6. You can also click "Messages from" and select the option that you want to use. 

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LongHiker
Legendary Samsung Care Ambassador
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Note20

Yes you can do that. 

 

  1. Open Settings
  2. Click Notifications
  3. Click Do not disturb
  4. Click Allow exceptions
  5. Click "Calls from" and select the option that you want to use. 
  6. You can also click "Messages from" and select the option that you want to use. 
NicoleKnows
Astronaut
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Note20
Is this only for DND mode or in silent mode as well??
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LongHiker
Legendary Samsung Care Ambassador
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@NicoleKnows wrote:
Is this only for DND mode or in silent mode as well??

It's only for DND. 

NicoleKnows
Astronaut
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thank you so much for you input & knowledge!
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user162NYCdXtr
Astronaut
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Same thing happened. Truly disappointed with samgsungs quality. Its trash from what it once was