Since my phone's last update. I am not able to shut it off. They say you should shut it off for a few minutes once a week. But for some reason it will not. I push the button that is suppose to shut it off and it brings up that Bitzy thing. Has any one else had this problem with the new S20 Ultra Galaxy?
Good morning Skinmini, Check your side key functions to see if it was switch from powering off your Note 20. Open your settings menu> next scroll to "Advanced features"> then you'll want to tap "side key" you can switch that from wake Bixby to the power off menu
Yeah it was changed in the update. Try this:
- Use 2 fingers to slide down from the top. (Or alternatively, use 1 finger and swipe down twice.)
- Near the top of the screen, you will see a a power icon between the search icon and the settings gear icon.
- Click the power icon and you will see the choices for turning off or rebooting your phone.