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Original topic:

Can't download or update apps (Note 20 Ultra unlocked)

(Topic created: 10-24-2020 10:38 AM)
2BD
Asteroid
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Note20

My Note 20 won't update or allow to add a new app after a few days of usages. I have tried everything. Even forced by Samsung to purchase a second similar device while the first device's refund is in transit. Factory reset my devices a total of 7 times. Been on the phone with Samsung tech and e-commerce since late August. Took it to an authorized Samsung Repair shop to do a flash repair. Reviewed the other boards, decided to try the suggestion to reboot the device in safe mode, problem solved (at least for the last two hours).  Last option is to return this device and move on to take a risk with other manufacturers that wants my money. 

4 Replies
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Note20
maybe an account error?
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2BD
Asteroid
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Note20
Same account info I have used on other Samsung Note Devices (Note 9, 10, 20). Why would Safe Mode fixed the mentioned issue if it was an account error?
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users1lDR6vRvO
Constellation
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Note20
s20 I can't download apps either after their last update.
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Solution
2BD
Asteroid
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Note20
Solution/Update: Apparently, the problem has been me using an older 4G SIM Card. My former device (Note 10 Plus) didn't experience any similar problems because I can only assume the Note 20 Ultra is now smarter? Or this Note 20 was purchased from Samsung vs the local carrier like my Note 10 Plus.
Regardless, the problems mentioned are no longer happening (for a week now) since I swapped out the older 4G SIM card to a 5G SIM card. Problem solved.