Original topic:

Can't receive or send texts on Note20

(Topic created on: 3/12/21 1:51 PM)
bestvettech
Constellation
Options
Note20
Does anyone know why I am unable to send or receive text messages on my new note20 ultra? I've looked up trouble shooting on other tech sites but nothing will fix it. One said to change the number on the message center under settings but it won't let me.
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7 Replies
Options
Note20

Who is your carrier?  I know of a trick to get this going again on AT&T by changing your APN, but dont know the settings for carriers other than AT&T.  If you are on AT&T I can post the APN settings I use.

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bestvettech
Constellation
Options
Note20
sprint/t-mobile
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Umana2482
Asteroid
Options
Note20
have you tried the following;
1)force closing message app?
2) clearing the app cache?
3) installing 3rd party message app such as Google messages?
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bestvettech
Constellation
Options
Note20
I tried all these and still jot working
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Umana2482
Asteroid
Options
Note20
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bestvettech
Constellation
Options
Note20
still didn't work
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Umana2482
Asteroid
Options
Note20
have you tried removing and re-inserting your Sim card?
last step I would do is check your carrier account, you may have blocked your messages.
if last 2 steps fail go ahead and call customer service.
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