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Constellation

Chrome and System web view

My samsung note 20 ultra will not update the chrome and system webview.

3 REPLIES 3
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Samsung Care Ambassador

Re: Chrome and System web view

Try stopping and clearing the cache of the Play Store app. 

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Constellation

Re: Chrome and System web view

Thank you but I tried it before and tried again but still does not work.

 

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Samsung Moderator
Samsung Moderator

Re: Chrome and System web view

Hello,

 

This may help by wiping the system cache partition.

 

Performing a wipe cache partition removes any temporary files that may be causing an issue with the device. All personal files and settings are not affected by this option.

  1. Ensure the device is powered off.
    Note If the device is unresponsive/frozen, press and hold the Power button (located on the upper-left edge) for approximately 10 seconds or until the device power cycles.
  2. Press and hold the Volume Up button (located on the upper-left edge) and the Home button (located at the bottom in the middle).
  3. While continuing to hold the Home and Volume Up buttons, press and hold the Power button (located on the right edge) until "RECOVERY BOOTING" appears in the upper left then release all buttons.
  4. Select wipe cache partition.
    Note Utilize the Volume Up/Down buttons to highlight and the Power button to select.
  5. Select reboot system now.
    Note The option is highlighted, utilize the Power button to select.
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