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12-06-2021 12:37 PM in
Note20Solved! Go to Solution.
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12-06-2021 01:47 PM (Last edited 12-06-2021 01:48 PM ) in
Note20@userg4Um1hHmCd FYI, if you can get a BT mouse connected via Dex, that mouse will still be BT paired when you disconnect from Dex. So, once the mouse is paired you can use it without Dex.
But if you can't see enough of the screen to do the reset it might not help.

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12-06-2021 01:18 PM in
Note20- Mark as New
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12-06-2021 01:23 PM in
Note20- Mark as New
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12-06-2021 04:59 PM in
Note20I'm in my account but don't see anywhere to do this. I only see warranty registration--Can you elaborate please?

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12-06-2021 05:07 PM (Last edited 12-06-2021 05:09 PM ) in
Note20It should be under Devices
Find my mobile
Select your Device
Erase data
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12-06-2021 05:52 PM in
Note20A thousand Thank yous!
TheGalaxy!

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12-06-2021 05:55 PM in
Note20
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12-06-2021 01:38 PM in
Note20
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12-06-2021 05:26 PM in
Note20
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