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Original topic:

Cracked screen unusable new phone

(Topic created: 03-13-2022 06:39 PM)
tinaluv1
Astronaut
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Note20
My phone fell  from about 10 inches to the ground and with a screen saver barely cracked a small place on screen and made my phone screen black and unusable it still works if u know were things are like a blind person would exsperience but im not blind and i dont know what to do to get it fixed i dont have 300 to give samsung to fix it but i need my phone and im still paying for service snd the phone even though i cant use any one can help me please help me what can i do?
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GaryB82
Samsung Care Ambassador
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Note20

Sorry to hear your screen is broken the only way to get it working again is to have it seen by a repair center at the links below 

https://www.samsung.com/us/support/service/locations/
https://www.ubreakifix.com/locations


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If my response resolved your issue, please press the Like and ✓ to Accept as Solution button.

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GaryB82
Samsung Care Ambassador
Options
Note20

Sorry to hear your screen is broken the only way to get it working again is to have it seen by a repair center at the links below 

https://www.samsung.com/us/support/service/locations/
https://www.ubreakifix.com/locations


If you've found my post to be helpful, Please like the post.
If my response resolved your issue, please press the Like and ✓ to Accept as Solution button.