Original topic:

Dex keyboard is incorrectly mapped when connected to a MacBook Pro

(Topic created: 07-25-2021 07:31 PM)
userdKKrAeHvHv
Constellation
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Note20

When I start Dex on my MacBook Pro (Big Sur, 11.2.3) it starts up fine and seems to be working. I connect via USB-C to USB A cable. But when I type on the Mac keyboard, many characters are incorrectly mapped. For example qwerty comes out qwfpqj.

Why is this happening? What is the fix?

Thanks!

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2 Replies
Blue7
Red Giant
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Note20

maybe dex isn't compatible with mac? check with samsung tech supports if they have a workaround for this. 

or submit an error report on members app > + button > error report

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userdKKrAeHvHv
Constellation
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Note20

Samsung makes a Mac application for Dex. It launches Dex and so far does everything I expected EXCEPT mapping the keyboard of the Mac correctly. I am submitting an error report since I've gotten no other feedback here. Thanks for replying.

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