Original topic:

Do not disturb is on but I'm still getting notifications

(Topic created: 11-29-2023 08:28 PM)
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Carwena
Astronaut
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Note20
My do not disturb is on but I'm still getting notifications sounds from some of my apps. This just started about 12 hours ago. I've checked all my settings & no sounds should come through but it does. I can't figure out why. 
8 Replies
Rjmjr69
Galaxy
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Note20
Did the phone have an update recently? Have you tried restarting the phone? Or checking for application updates and firmware?
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Carwena
Astronaut
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Note20
I restarted the phone & it stopped for about 1 day, then right back to cutting through DND. I don't know what to do.
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Rjmjr69
Galaxy
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Note20
You'll need to go-to each individual app and shut off notifications. Or when they appear in your tool bar long press and shut off.
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Carwena
Astronaut
Options
Note20
But I want the notifications when I'm not in DND mode. It seems impractical & time-consuming to change all of them every time I have DND on.
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Note20
I use dnd but I've noticed on my husband's phone that routines turned on by itself after an update and it was conflicting with the dnd. I would check your "Modes and Routine."
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Note20
If this resolved the issue, please mark it as an acceptable solution so that others with the same question can find it in the search database. Did it help?
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Carwena
Astronaut
Options
Note20
I still have to manually turn the notification sounds off sometimes. But now, when it does turn the notification sounds off, I have to manually turn them back on. I have looked at the modes & routines to no avail.
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userpfpiRlQhIj
Asteroid
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Note20
I had a similar issue but I think I solved it. The sounds I was hearing were system sounds, not app alerts. I turned the volume down for system and DND worked fine.