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Samsung Care Ambassador

Re: no headphones?? note 20 ultra

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@M3LV1N 

 

I assume they don't include them because they have data showing that not many people actually use them, so why waste money on including them in each box? I know I've never used them and have 3 pairs just lying around collecting dust now. They said you can call in once you get your phone, and they will ship you a pair if you really need one. 



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Constellation

No Case, Headphones, or extra Pen tips?

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Why Samsung? Why dont you include these things in your $1,300 Note 20 Ultra this is ridiculous for the price you pay, I've seen a lot of unboxing videos and it doesn't come with them? Why? All you get are the little small boxes and that's it? The phone, charger and sim ejection? You guys need to step up your game and start including them or have a option for us to choose if we want everything, some of those things, or nothing come on Samsung.
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Asteroid

Re: No Case, Headphones, or extra Pen tips?

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I agree. You'd think with such a high priced phone that these things would be included just because. I called about the headphones and they told me I had to wait until I get the phone to call back and request them.
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Constellation

note 20 ultra

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Do anyone know if headphones are coming with the note 20s
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Supernova

Re: note 20 ultra

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@user9w6SWkMji7 Official unboxing from Samsung does not include headphones https://twitter.com/SamsungMobileUS/status/1291873279725244417

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Galaxy

Re: note 20 ultra

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if you pre-order you can get the buds live
Using a Galaxy S7 Edge (SM-G935A) on ATT with Gear S2 (SM-R730A), Baseband:G935AUCS2APH1, Kernel:3.18.20-8575098
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Cosmic Ray

Re: note 20 ultra

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I've heard you can request them through Samsung care for free.
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Constellation

Akg Wired Headphones for Note 20

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I was wondering on how to request for the free akg wired headphones if you ask for them when I have a Note 20 Ultra. Help me please!
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Asteroid

Re: Akg Wired Headphones for Note 20

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I requested them in chat, they emailed. promo code so I could order them.
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Cosmic Ray

Re: Akg Wired Headphones for Note 20

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depends on who helps you,  I have tried twice and finally got a "ticket" opened and was told I would get a call back,  not holding my breath.

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