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Does the Note 20 ultra really not come with headphones or extra s pen tips?

(Topic created: 08-17-2020 07:32 AM)
M4TTH3W
Halo
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Note20

Does the not 20 ultra really not come with headphones or extra s pen tips? This is very disappointing. My note 20 ultra gets delivered tomorrow and the first thing I always do is change the s pen tip to the harder plastic one because i like the feel way more. For the price of the phone it surprises me these things aren't included. 

126 Replies
Geno71
Samsung Care Ambassador
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Note20

@M3LV1N 

 

I assume they don't include them because they have data showing that not many people actually use them, so why waste money on including them in each box? I know I've never used them and have 3 pairs just lying around collecting dust now. They said you can call in once you get your phone, and they will ship you a pair if you really need one. 



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Chris1226
Constellation
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Note20
Why Samsung? Why dont you include these things in your $1,300 Note 20 Ultra this is ridiculous for the price you pay, I've seen a lot of unboxing videos and it doesn't come with them? Why? All you get are the little small boxes and that's it? The phone, charger and sim ejection? You guys need to step up your game and start including them or have a option for us to choose if we want everything, some of those things, or nothing come on Samsung.
PiinkGalaxy
Asteroid
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Note20
I agree. You'd think with such a high priced phone that these things would be included just because. I called about the headphones and they told me I had to wait until I get the phone to call back and request them.
user9w6SWkMji7
Asteroid
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Note20
Do anyone know if headphones are coming with the note 20s
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JohnLoose
Supernova
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Note20

@user9w6SWkMji7 Official unboxing from Samsung does not include headphones https://twitter.com/SamsungMobileUS/status/1291873279725244417

Ziltaris
Galaxy
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Note20
if you pre-order you can get the buds live
Using a Galaxy S7 Edge (SM-G935A) on ATT with Gear S2 (SM-R730A), Baseband:G935AUCS2APH1, Kernel:3.18.20-8575098
MikeC86
Galaxy
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Note20
I've heard you can request them through Samsung care for free.
Endergod
Constellation
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Note20
I was wondering on how to request for the free akg wired headphones if you ask for them when I have a Note 20 Ultra. Help me please!
Rockstarmami
Asteroid
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Note20
I requested them in chat, they emailed. promo code so I could order them.
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Gerry319
Cosmic Ray
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Note20

depends on who helps you,  I have tried twice and finally got a "ticket" opened and was told I would get a call back,  not holding my breath.

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