Solved: Dual sim card mobile network Q - Samsung Community

rowland44 · ‎01-03-2021

I have a international dual sim note 20 ultra 5g phone on a T-mobile network. I am trying to figure out how to stop the automatic mobile data switch between using the preferred sim which is T-mobile and secondary sim which is Google fi. The solution for me is to hold the mobile data on the preferred sim which shows as an option but will not stay connected. Need help troubleshooting this problem???

Stephanie Nikki · ‎01-08-2021

Thank you so much for reaching out! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

rowland44 · ‎01-04-2021

Where u guys at for this question👆🏿👆🏿👆🏿👆🏿

Stephanie Nikki · ‎01-08-2021

Thank you so much for reaching out! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

rowland44 · ‎01-09-2021

But I am in the US 🤦🏿‍:male_sign:🤦🏿‍:male_sign:

Original topic:

Dual sim card mobile network Q

1 Solution