Solved: Re: Experiencing problems with fingerprint - Page 2 - Samsung Community

Taun · ‎04-21-2021

Is anyone experiencing problems with signing on with their fingerprints??? I have erased and did them over it seems as if I have to push extremely hard and it's still not operating like it shld.

SamsungJace · ‎05-07-2021

If you have tried the steps in this article with no success, repairs would be recommended: https://www.samsung.com/us/support/answer/ANS00082563/

You are welcome to visit your local uBreakiFix for walk-in repairs, or you can call us at 1-800-726-7864 for ship-in options.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Cyberwasp · ‎05-07-2021

Any chance you have a screen protector on it?

Original topic:

Experiencing problems with fingerprint