Original topic:

Fingerprint scanner issues

(Topic created: 09-11-2022 09:42 PM)
Simon31392
Cosmic Ray
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Note20

 


So, I have a new issue and it's frustrating me. I cannot use my fingerprint scanner anymore and not sure why. In the diagnostics profile, the fingerprint scanners temp_offset_cnt and dbias_tuned_dbias_voltage failed. Anyone know what this means? Also, the grip sensor test shows that I'm supposedly consistently "gripping my phone, instead of going through its usual release or working stages based on my grip of the phone. Even if the phone is laying on the table and I test the grip sensor, it goes nuts. What do I do? 

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Failed dbias for fingerprint scanner


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Fingerprint scanner information


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Starts in release mode, then constantly vibrates and stays on this till I back out


4 Replies
Charkatak
Black Hole
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Note20
Hope you at least turned off your device and turned it back on.

In this app go to support tab and report error.

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personanon
Astronaut
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Note20
What was the deal same thing happened to me only mine was saved and stored in the galaxy go book t
#1 that explorer killed. #2 on the way or 317$ wtaf. I didn't install it. But it's 3rd party app. Micro. 395 so. NO ONE IS GOING TO FIX IT. Not micro. Not Sammy not at nor asur. C'mon man that's 6 devices this YEAR
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JunkMan
Astronaut
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Note20
You got that right it acts like it has a mind of its own or something!!!
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nickellevans
Astronaut
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Note20
I'd take it in to where you got it
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