Original topic:

Flickering pixels on my new Note 20 Ultra?

(Topic created on: 3/7/21 11:09 PM)
Akilalim
Asteroid
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Note20

So I have had my new Note 20 Ultra for about a week and a half. Problem is have a noticeable group of flickering pixels. My is in a case with a good screen protector and it has not been dropped. Short of replacing the LCD? What can I do and how do I know if it is something covered under warranty?

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8 Replies
wilgtz
Asteroid
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Note20
just call. never hurts
LRenae
Galaxy
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Note20
if it is flickering pixels that is definitely something with the phone or software and should most definitely be covered under the warranty. give them a call or chat with them
Akilalim
Asteroid
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Note20
thank you for the advice. I figured I should call them right after I made my post
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LRenae
Galaxy
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Note20
no problem! did they do anything useful for you?
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Akilalim
Asteroid
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Note20
yep. they replaced it. but I had to get the s21 ultra and I could not be more pleased
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LRenae
Galaxy
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Note20
I LOVE my 21 Ultra so glad you are pleased with it also
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Akilalim
Asteroid
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Note20
yes I am. I think its better than the note 20
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AnthonyD504
Cosmic Ray
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Note20
You should still be in the 15 day return window actually, so you should definitely have warranty coverage. Sounds like you may have gotten a lemon.