Original topic:

Gmail not loading any new messages

(Topic created: 07-15-2022 08:31 AM)
Dev333
Astronaut
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Note20
I haven't been receiving new emails since early July. What do I do? 
7 Replies
Oxford
Supernova
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Note20
Are you able to get them on a different device?
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Dev333
Astronaut
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Note20
Not at all
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Dev333
Astronaut
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Note20
The Gmail itself is just not receiving any new emails
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Justjustin79
Astronaut
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Note20
Make sure you weren't mistakenly logged out somehow and double check your settings make sure no one else has access to your account. Also try logging in from a desk top and see if it's the device or entire account that's buggered up.
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brookiebabie459
Constellation
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Note20
Since you're not receiving emails on any device, I recommend checking your Gmail app. Sounds like settings may have been changed or disabled. In the phone you can go into the setting > apps > Gmail on your device and click clear data. This will reset this Gmail app back to factory settings and you can re-logim into your Gmail and set it up as you would've when you just got your device. Hope this helps.
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ReaperCrewTim
Astronaut
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Also if you're using low power mode, that prevents Gmail from delivering email notifications until you manually open up Gmail. If you're struggling with your battery, turn off 120Hz. It's a big help.
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User_name
Black Hole
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Note20

clear cache and data for Gmail app 

or Submit an error report after replicating the issue
Samsung Members app > Get help > Send feedback > Error reports

 

 

 

 

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