Original topic:

Group Text

(Topic created: 10-15-2021 07:02 AM)
userneGGo4Rrwt
Constellation
Options
Note20

I got a new Note 20 Ultra and Galaxy Watch 4. Since this change recipients in a group text of 19 can no longer see my texts. I see everyone's texts and my texts show that they are sent. I previously had a an Active 2 watch and a different Note 20 Ultra--I lost it 😫--and had no issues. Everyone could see my texts.

I consulted with two T-Mobile customer service reps. Each rep me reset my device (four times). The group text recipients got my texts once after the the final reset, but they are now no longer seeing them.

It is very frustrating for this very expensive hardware to not function properly. Recipients in several other groups can see my texts. Is there a max recipient number? This particular group of 19 has the  most of all my groups. 

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MrJell_Lee
Supernova
Options
Note20

Are you sending text from the watch or the phone?

if it's the phone, then you could try resetting the network setting to see if it helps.

Additoinally, make sure it's not the carrier issue by checking with them.

Lastly, you can submit error report to Samsung Members after the issue is seen again if the above suggestions didn't help.

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