Original topic:

I can't send or receive messages on my note20

(Topic created: 07-15-2021 05:20 PM)
kma107
Astronaut
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Note20

I can't send or receive messages on my note20 and I've tried absolutely everything to fix it. Even a factory reset and I've talked to my provider and samsung support and have gotten no where 

Any ideas on how to fix this? 
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6 Replies
BIGMIKE777
Comet
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Note20
So I'm assuming this is Samsung default messenger ?
Have you tried using another texting app such as Google Textra signal telegram ??
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kma107
Astronaut
Options
Note20
I've tried that, message+, message, and even messenger
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SheSharpShoots
Constellation
Options
Note20
You may have denied those apps access or you are in parental mode. I'm pretty sure you're in parental mode or airplane mode
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kma107
Astronaut
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Note20
Nope. Everything else on my phone is working perfectly fine except for the messages. Airplane mode is off and parental controls aren't even set up.
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Smew
Comet
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Note20

1.  what software build is your phone on? (settings > about phone > software information > build number [last 4 characters])

2. who is your service provider? (att, tmobile etc...) 

3. Are you unable to send/receive SMS messages and MMS messages as well?  

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TheGalaxy
Neutron Star
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Note20
Enter message center number manually
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