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Astronaut

I have Samsung note 20 ultra.

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Hello friends,I have new note 20 ultra phone n it's suddenly have black display..phon is working but it's display black.....when anyone contact me it's ringing ..n it's touch pad is also work..but issue that my display is black n not able to see any thing...I m from India ..Ola answer me that any one have same issue...or not....n how I solve it...my phone is brand new 

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Samsung Moderator
Samsung Moderator

Re: I have Samsung note 20 ultra.

JUMP TO SOLUTION

If the display does not light up at all and the phone is still powered on and running behind the black screen, repairs would be recommended. You can check for a local uBreakiFix using this link: https://www.ubreakifix.com/locations


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: I have Samsung note 20 ultra.

JUMP TO SOLUTION

If the display does not light up at all and the phone is still powered on and running behind the black screen, repairs would be recommended. You can check for a local uBreakiFix using this link: https://www.ubreakifix.com/locations


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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