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Original topic:

Issues with Messages in Group chats?

(Topic created: 11-29-2021 11:46 AM)
beccao
Astronaut
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Note20

I can not send messages or receive all incoming messages in a group chat. Can anyone help?

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user_ams007
Samsung Care Ambassador
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Note20
Please try installing Google carrier services and then reboot your phone, after that depending on what messaging app you use simply follow this, for Google messages open the application and click on settings and then click on the advanced setting and then click on group messages and change the settings if you are using Samsung messages open the application and click on the 3 little dots and click on settings and then more settings option and then check the multimedia settings Screenshot_20211125-135034_Messages_1964_1637866234.jpgScreenshot_20211125-134342_Messages_1962_1637865823.jpgScreenshot_20211125-135044_Messages_1965_1637866244.jpgScreenshot_20211125-134356_Messages_1963_1637865867.jpg
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cheddarbruce
Astronaut
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Note20
I'm sorry to be that guy, but have you tried restarting your phone recently? The same issue happened to me a couple of months ago and when I restarted it the issue cleared itself
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Solution
Who_Dis
Neutron Star
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Note20

if the above suggestions didn't help, submit error report to Samsung Members after reproducing the issue once more.

Who is your carrier? have you contacted them to see if they are able to help?

herkybc130
Constellation
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Note20

Just updated my Galaxy Tab S7+. Now any group text messages come through either individually or just directed at 2 people. On my phone S20+ 5G, it works correctly sending and receiving. Prior to the update, the default Samsung messaging app worked correctly. Have restarted both devices several times. Cleared out data and cache. Still doing it. Suggestions?

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