Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers' discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.
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it should be any day now i know its running a little late but should be soon
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I've read on SamMobile that the July update has already been released for Unlocked Note 20 and Note 20 Ultra phones in Puerto Rico which is a US territory. It is the same model as the ones sold in the US mainland? Can you confirm this?
If this is the case, then that's pretty unfair for other US based unlocked note 20 owners given that puerto rico has basically the carriers as the US mainland except for like 2 that are exclusive.
Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers' discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
