Original topic:

Latest Samsung T-Mobile Update Battery Life

(Topic created on: 1/20/21 7:57 AM)
userjhB2ypGxyj
Asteroid
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Note20
Anyone else experiencing faster battery drain since this latest update? Note 20 Ultra
6 Replies
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Note20

Hello,

 

You can try wiping the system cache partition on your device to see if that helps any. The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly.

 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby / Power key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Bixby / Power key to select.
  7. Press the Volume down key to highlight yes, them, and press the Bixby / Power key to select.
  8. When the wipe cache partition is complete, the Reboot system now is highlighted.
  9. Press the Bixby / Power key to restart the device.

 

Also, try looking at this link giving additional information on getting the most out of your battery: https://www.samsung.com/us/support/answer/ANS00078987/

userjhB2ypGxyj
Asteroid
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Note20
You are awesome!! Thanks much. I'll give that a try.
0 Likes
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Note20

You're welcome! Keep me posted.

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userjhB2ypGxyj
Asteroid
Options
Note20
It did not help but thanks for trying regardless. much appreciated
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Jhobert
Astronaut
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Note20
I'm having the same issue, doing the above suggestion didn't help.
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SamsungRei
Samsung Moderator
Samsung Moderator
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Note20

If you are still experiencing battery issues after completing the above steps, the final step in troubleshooting would be to do a complete backup and factory reset of the phone. https://www.samsung.com/us/support/answer/ANS00062029

You can also visit any local uBreakiFix locations to have the battery tested. https://www.ubreakifix.com/samsung



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