Original topic:

Link Sharing Not Working ("Something went wrong. Try again")

(Topic created on: 4/5/21 1:10 PM)
Members_FZ74MN6
Constellation
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Note20

Samsung Team,

 

I can not send videos nor pictures through link sharing. I continue to get the same message no matter which video or picture I select to send. I have cleared the cache and updated the app. I have restarted my phone (Note 20 Ultra). However, not will allow the link share feature to work. Can you help me solve this problem.

 

12 Replies
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Note20
Same here. I've been trying to alert them to this, but I just keep getting the whole troubleshooting bit from Customer Care. It's a wide spread issue and they just need to fix it on their end. I have three people in my household with Samsung devices and it doesn't work on any of our devices. It always says Link Sharing Not Working.
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userVDuLsce6nO
Constellation
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Note20
i also am having problems with link share and have also cleared cache and updated
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userVDuLsce6nO
Constellation
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Note20
i get server error occurred
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userVDuLsce6nO
Constellation
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Note20
i don't think Samsung is actually going to fix our issue
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userVDuLsce6nO
Constellation
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Note20
i hope Samsung fixes this ASAP.. IM ON MY 5th Samsung and have Samsung's for the family but if they dont fix this im spending my money on a different company
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Lelab144
Astronaut
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Note20
Every time I try to share a link it shows an error that something went wrong. Any fix for this?
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u71n44
Constellation
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Note20
Same thing here... any fix
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Note20

have you tried it in the safe mode? report it via samsung members app

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Lelab144
Astronaut
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Note20
Yes, still didn't work. I tried everything except factory reset. That seems too drastic. I reported it already, but they don't have a solution unfortunately.
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