JUMP TO SOLUTION Solved

Original topic:

Lock out my account

(Topic created: 03-23-2021 06:40 PM)
rundell
Astronaut
Options
Note20
I'm lock out my samsung account and no longer have the same phone number help anyone
0 Likes
Reply

1 Solution


Accepted Solutions
Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Note20

Hello,

 

Regarding your Samsung Account, you will need to reach out to our Samsung Accounts department for further assistance regarding your concerns. They can be reached directly at 1-855-795-0509.

View solution in context

0 Likes
Reply
8 Replies
Shayshon
Comet
Options
Note20

Hi there, have you already tried to reset your password?


Cheers,
Shayshon
0 Likes
Reply
rundell
Astronaut
Options
Note20
Yea it keeps sending a code to a phone number I don't have anymore
0 Likes
Reply
Shayshon
Comet
Options
Note20
What about contacting customer care?

Cheers,
Shayshon
0 Likes
Reply
rundell
Astronaut
Options
Note20
Haven't gotta no response yet
0 Likes
Reply
Shayshon
Comet
Options
Note20
You called?

Cheers,
Shayshon
0 Likes
Reply
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Note20

An Accepted Solution has been marked and provided for this thread. This thread will be locked for further replies. In hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a post, that you include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the Community!

0 Likes
Reply
rundell
Astronaut
Options
Note20
What's the number?
0 Likes
Reply
Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Note20

Hello,

 

Regarding your Samsung Account, you will need to reach out to our Samsung Accounts department for further assistance regarding your concerns. They can be reached directly at 1-855-795-0509.

0 Likes
Reply