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Original topic:

Lock screen YouTube cast control not working.

(Topic created on: 4/18/21 9:11 PM)
userasroeChktv
Constellation
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Note20
Only on lock screen and only YouTube casting. YouTube casting media control work fine when phone is unlocked. Other apps media control work fine from lock screen (at least the ones I've tested)

I'm in note 20 ultra Verizon. My dad's on S10+ TMobile. Both phones have the issue. 
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SamsungJace
Community Manager
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I would recommend reaching out to Youtube support on this: https://support.google.com/youtube/#topic=9257498


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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ParisJaye
Astronaut
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Note20
Verizon/20-Ultra User

I'm not sure if I'm totally understanding....I've never attempted to cast while screen is locked....

However, I cast YouTube from my my 20-Ultra to my samsung TV all the time. About 97% of the time the phone won't acknowledge the TVs availability on the first attempt. Once I reboot the phone and the TV it'll work.

I also discovered that Youtube's own TV cast button isn't available if my wifi is off. But that's a YouTube thing.

Just to clarify are you attempting to use the phone's cast feature or YouTube's cast feature?
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Solution
SamsungJace
Community Manager
Community Manager
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Note20

I would recommend reaching out to Youtube support on this: https://support.google.com/youtube/#topic=9257498


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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SamsungQue
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An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!

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