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Missing 5G in Network settings

(Topic created on: 2/23/21 6:35 AM)
userEu8lEQQfr0
Asteroid
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Note20

In my Note 20 (Verizon) Network settings I see LTE/3G/2G (auto connect). I don't see 5G listed. Do I have 5G?  I've seen others suggestions asking if the phone is locked or unlocked. I don't know which one this phone is.

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rodstone25
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I have Verizon and I do see the 5G symbol lite up when I connect to 5G site. Verizon is also using a low band 5G like Tmobile. It's only marginally faster than 4G. Also you need to pay for the 5G service.

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Ricecoconut
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Note20
it should auto connect if your phone is a 5g base. also it depends on the cell towers as well.
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userEu8lEQQfr0
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Note20

I travelled to Orlando FL this past weekend which Verizon says has 5G coverage. I did not see it on my phone in network settings.

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rodstone25
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Note20
I have Verizon and I do see the 5G symbol lite up when I connect to 5G site. Verizon is also using a low band 5G like Tmobile. It's only marginally faster than 4G. Also you need to pay for the 5G service.

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SamsungJoJo
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An Accepted Solution has been marked and provided for this thread. This thread will be locked for further replies. In hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a post, that you include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the Community!

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userEu8lEQQfr0
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That was it. I called Verizon and they said my account was not set up for 5G. They have now transfered me to a 5G service. Thank you very much for letting me know that period

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rodstone25
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you're welcome
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