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Original topic:

Missing 5G in Network settings

(Topic created: 02-23-2021 08:58 AM)
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userEu8lEQQfr0
Asteroid
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Note20

In my Note 20 (Verizon) Network settings I see LTE/3G/2G (auto connect). I don't see 5G listed. Do I have 5G?  I've seen others suggestions asking if the phone is locked or unlocked. I don't know which one this phone is.

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Ricecoconut
Astronaut
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Note20
it should auto connect if your phone is a 5g base. also it depends on the cell towers as well.
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userEu8lEQQfr0
Asteroid
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Note20

I travelled to Orlando FL this past weekend which Verizon says has 5G coverage. I did not see it on my phone in network settings.

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Solution
rodstone25
Galaxy
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Note20
I have Verizon and I do see the 5G symbol lite up when I connect to 5G site. Verizon is also using a low band 5G like Tmobile. It's only marginally faster than 4G. Also you need to pay for the 5G service.
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Note20

An Accepted Solution has been marked and provided for this thread. This thread will be locked for further replies. In hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a post, that you include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the Community!

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userEu8lEQQfr0
Asteroid
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Note20

That was it. I called Verizon and they said my account was not set up for 5G. They have now transfered me to a 5G service. Thank you very much for letting me know that period

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rodstone25
Galaxy
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Note20
you're welcome
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