Original topic:

My contacts are being removed from my phone app after a software update?

(Topic created: 09-07-2021 12:35 PM)
ajoddie
Astronaut
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Note20

My phone updated it's software last week and now my contacts are being removed from my phone app, is there a way to prevent this?

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3 Replies
Teradon
Asteroid
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Note20
Ensure that you are logged into your backup account. I use Samsung and Google both. Better safe than sorry 😃
user_ams007
Samsung Care Ambassador
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They should be backed up in Google, Try logging in to your Google account and see if the contacts are there, Google backups up automatically on most phones
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DaNikquia
Astronaut
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Note20
This happened to me Sunday evening and backing up my accounts an re logging in didn't work!
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