Original topic:

NOTE 20 ULTRA 5G CRASH AND REBOOT ISSUE

(Topic created on: 4/7/21 5:59 AM)
Eddie11
Astronaut
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Note20
So, since the last update, on random occasions, upon starting the camera either via side double click, or via launcher, the phone crashes and then reboots. I have tried everything under the sun to no avail in fixing the issue. Is anyone else experiencing this?
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5 Replies
userJ6BzGxsxwT
Constellation
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Note20
I have similar issue. But what happens is the phone display start flashing when I open the camera. Then I need to restart again:pensive_face:
Eddie11
Astronaut
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Note20
I've had that happen. Once or twice as well. But the most frequent is the Crash and reboot from opening the camera.
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Romans8vs1
Asteroid
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Note20
I'm experiencing the same thing. I've wiped the camera app cache, which didn't fix it. I then factory reset, which also didn't fix it. Next step will be to contact support for a replacement.
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Eddie11
Astronaut
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Note20
A replacement wont help. You're better of waiting for samsung to patch it, which I can only hope they will. I have troubled shoot it to absolutely no end. The last update to the camera completely unstabilized the phone. No one was complaining, so why mess with it? What was the point?
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Romans8vs1
Asteroid
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Note20
Very sad that a high end phone has this problem.