Original topic:

No software update since April

(Topic created: 05-28-2021 04:51 AM)
Melie
Asteroid
Options
Note20
Hi,

I have an unlocked galaxy note 20 ultra on the sprint network. I've seen youtubers recently post about software updates. I have received an update since the security patch in April. 

Is anyone experiencing this also?

Thanks
6 Replies
userYH8Z5rlNsv
Cosmic Ray
Options
Note20
Unlocked mostly it seems Samsung had forgotten about us. Same update for myself and now I see some getting June update. So much for flagship phones as much as we pay for it.
Melie
Asteroid
Options
Note20
I honestly thought purchasing an unlocked device will allow me to get updated faster than other. Guess I was wrong.
Blue7
Sun
Options
Note20

contact the carrier and see what's going on! 

Melie
Asteroid
Options
Note20
Good idea will do!
0 Likes
Btag84
Astronaut
Options
Note20
Yeah I haven't gotten one since April either. S20FE unlocked. Makes no sense.
0 Likes
Shayshon
Comet
Options
Note20
Hi, Your carrier controls when you receive updates from Samsung. With unlocked phones, your carrier has to review on a case by case basis and sometimes they just don't.

Cheers,
Shayshon
0 Likes