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Original topic:

No text message notification sound...

(Topic created: 08-23-2020 08:05 AM)
userrXbBzdhg5W
Astronaut
Options
Note20

Just got my new Note 20 ultra.

Everything works great.

No notifications sound for text messages played. I see this is an issue on the forums.

Been through every one of the menues and can not fix the problem.

I assume there are a lot of other people having this problem.

Any help would be great before i return this phone

Thanks

 

1 Solution


Accepted Solutions
Solution
pokerpro25
Constellation
Options
Note20

 Go to settings, apps, messaging, storage, select Clear cache and clear data. The sound for the text will then work. This does not clear any of your text messaging at all.  This worked for me on my Note 20 Ultra with T-Mobile.  Please like if this fix works for you.

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14 Replies
Blue7
Sun
Options
Note20

Please check 

 

Settings -> Notifications -> Press Messages in Recently sent -> Make sure "New messages" is enabled not "New message checks" -> Press the "New messages" option (it will go into notification category) -> Enable every options in the category

userPyJcs97l4L
Astronaut
Options
Note20

Were your 'Show notifications ' and 'emergency alerts' options grayed out too? Mine are!

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Solution
pokerpro25
Constellation
Options
Note20

 Go to settings, apps, messaging, storage, select Clear cache and clear data. The sound for the text will then work. This does not clear any of your text messaging at all.  This worked for me on my Note 20 Ultra with T-Mobile.  Please like if this fix works for you.

View solution in context

userdvFd6kbjl2
Constellation
Options
Note20
I was having the same issue on my Note 20 Ultra and this fix my problem
Thanks
userVYulukcrxu
Constellation
Options
Note20
This also worked for me. I have the note 20 ultra with At&T. thank you!
userGst0t69pIm
Constellation
Options
Note20
worked for me thank you
userq1GoScTzJR
Constellation
Options
Note20
This worked for my Note 20 Ultra with T-Mobile service. Thank you!!!
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irbrenda
Asteroid
Options
Note20

I had same thing, Note 20 Ultra with T-Mobile, suddenly today.   I realized that I missed my text messages and notifications.   It was eerily quiet today.  I had to call Samsung and it took them awhile to try and figure out.   They finally made me reset settings.   I wasn't happy about it, but everything worked afterwards.   I should have tried the above method first.   

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Options
Note20

Same here - no sound and no display on the icon NOR on the notification line!!

 

The only way I know I have a text is from the LED cover showing the text app icon and the number of text messages I missed - because the phone doesn't tell one when I text / SMS arrives!

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